You’ll Be Scored in These 8 Business-Building Pillars:
Leadership
Set the tone.
Your ability to lead with vision, make confident decisions, and model values shapes your business from the inside out.
Operations
Smooth = scalable.
How well do your systems actually support consistency, delivery, and growth without constant hand-holding?
Finance
Know your numbers, trust your decisions.
Solid financial habits fuel sustainable growth.
Lower the 2 AM anxiety.
Innovation
Stay curious.
This measures how often you’re adapting, problem-solving, and staying ahead of the curve (instead of chasing it).
Customer Service
Retention = rescue.
Are you delighting clients early, often, and enough to turn them into your biggest advocates?
Branding
Make your message unmistakable.
A strong brand is more than a logo.
This is what people remember, repeat, and refer.
Strategy
Big picture meets real progress.
This looks at how well your vision translates into clear plans, aligned efforts, and meaningful movement.
Team Development
This measures how well you develop, support, and empower the humans behind your results employees, contractors, or collaborators.